These Terms of Service (“Terms”) govern your access to and use of the Open Horizons platform and related services (the “Service”).
The Service is provided by Open Horizons LLC (“Company”, “we”, “us”, or “our”), a Delaware limited liability company.
By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You must be able to form a legally binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
The Service may support different roles, including (for example) partners and clients. Access to features and data depends on assigned roles and permissions.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must provide accurate account information and promptly update it if it changes.
The Service is a client portal platform designed to help manage requests, statuses, communications, and related workflows between organizations and their clients.
The Service does not provide legal, financial, medical, or other regulated professional advice. You are responsible for how you use the Service and for any decisions you make based on information available through the Service.
You agree not to use the Service to:
We may suspend or terminate access if we reasonably believe you are violating these Terms or creating risk to the Service, other users, or third parties.
“Content” means information, data, text, files, and materials submitted to the Service by you or on your behalf.
You retain ownership of your Content. You grant us a limited, non-exclusive license to host, process, transmit, and display your Content solely to provide and maintain the Service, prevent abuse, and comply with legal obligations.
You represent and warrant that you have all rights and permissions needed to submit Content and that your Content does not violate applicable law or the rights of others.
Our collection and use of personal data are described in our Privacy Policy. By using the Service, you acknowledge that you have read and understood the Privacy Policy.
Some parts of the Service may require payment. Pricing, billing cycles, and renewal terms may be described on the website or in the Billing & Subscription Terms.
Unless otherwise stated, fees are non-refundable except as required by law or as expressly stated in the Refund Policy.
The Service may integrate with third-party services (such as email delivery, payment processors, or analytics providers). We do not control third-party services and are not responsible for their availability, security, or content.
Your use of third-party services may be governed by their own terms and policies.
The Service, including its software, design, and trademarks, is owned by the Company or its licensors and is protected by intellectual property laws.
Subject to these Terms, we grant you a limited, non-transferable, non-exclusive license to access and use the Service for your internal business purposes.
You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service except as permitted by law.
We may change, suspend, or discontinue the Service (in whole or in part) at any time. We will use reasonable efforts to provide notice when practical.
We do not guarantee that the Service will be uninterrupted, error-free, or secure.
You may stop using the Service at any time. We may suspend or terminate your access to the Service if we reasonably believe you violated these Terms or if required to protect the Service or others.
Upon termination, your right to use the Service will end. Certain provisions of these Terms will survive termination, including intellectual property, disclaimers, limitation of liability, and dispute provisions.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR USD $100 IF YOU HAVE NOT PAID ANY AMOUNTS).
Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your Content, or your violation of these Terms.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules.
If you have questions about these Terms, contact us at support@o-horizons.com.